Updated Apr 5 2024
This Privacy Policy for Real Dynamics LLC. (doing business as RealDynamics) ("RealDynamics," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you: Visit our website, or any website of ours that links to this Privacy Policy Engage with us in other related ways, including any sales, marketing, or events
Summary of key points: This summary provides key points from our Privacy Policy, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for. What personal information do we process? When you use our AI powered Email Response Services, we do not process any information. Do we process any sensitive personal information? No. Do we receive any information from third parties? We do not receive any information from third parties. What are your rights? Depending on where you are located, the applicable privacy and data protection laws may mean you have certain rights regarding your personal information. What information do we collect? None Payment Data. Real Dynamics does not collectany data to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by RazorPay however for payment compliance our payment provider my store your contact details (e.g. mobile/email) What legal bases do we rely on to process your information? We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests. EU Specific: The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information: Consent (legal basis: Art. 6 para. 1 p. 1 lit. a GDPR/UK-GDPR): We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. Performance of a contract (legal basis: Art. 6 para. 1 p. 1 lit. b GDPR/UK-GDPR): We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you. Legitimate interest (legal basis: Art. 6 para. 1 p. 1 lit. f GDPR/UK-GDPR): We may process your information when we believe it is strictly necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to: be able to display our website to you and to ensure stability and operational security of our website diagnose problems and/or prevent fraudulent activities understand how our users use our products and services so we can improve user experience offer an efficient and secure payment method appropriately respond to customer/contact enquiries, that do not have a contractual context be able to assert our rights and enforce our legal claims Legal obligations (legal basis: Art. 6 para. 1 p. 1 lit. c GDPR/UK-GDPR): We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved. Vital interests (legal basis: Art. 6 para. 1 p. 1 lit. d GDPR/UK-GDPR): We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person. Canada Specific: We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time. In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example: If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way For investigations and fraud detection and prevention For business transactions provided certain conditions are met If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim For identifying injured, ill, or deceased persons and communicating with next of kin If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced If the collection is solely for journalistic, artistic, or literary purposes If the information is publicly available and is specified by the regulations When and with whom do we share your personal information? Never Do we use cookies and other tracking technologies? No How do we handle your social logins? No How do we keepatore email id? No
In short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may uninstall the addin which would terminate your purchase and no refund would be made. In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. The specific rights that you are entitled to if you are located in the EEA can be found below. These aforementioned certain rights may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us. We will consider and act upon any request in accordance with applicable privacy and data protection laws. If you are located in the EEA, UK or Switzerland and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection authority. The contact details for the data protection authorities are available here. Account information If you would at any time like to terminate your account, you can simply uninstall the plugin.
In short: If you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.). CCPA Privacy Notice The California Code of Regulations defines a "resident" as: every individual who is in the State of California for other than a temporary or transitory purpose and every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose. All other individuals are defined as "non-residents." If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information. Your rights with respect to your personal data Right to request deletion of the data ' Request to delete You can delete your data by deleting your account. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities. Right to be informed ' Request to know Depending on the circumstances, you have a right to know: whether we collect and use your personal information; the categories of personal information that we collect; the purposes for which the collected personal information is used; whether we sell your personal information to third parties; the categories of personal information that we sold or disclosed for a business purpose; the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and the business or commercial purpose for collecting or selling personal information. In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request. Right to Non-Discrimination for the Exercise of a Consumer's Privacy Rights We will not discriminate against you if you exercise your privacy rights. Verification process Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate. We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you. Other privacy rights You may object to the processing of your personal information You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA. You may request to opt out from future selling of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
In short: If you are a located in the EEA, you are granted specific rights regarding your personal data. The GDPR also imposes certain information obligations on us. The following section applies if you are located in the EEA. Controller The controller is any natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data. The Controller responsible for processing your data is: Data Protection Officer For the protection of your data we appointed a data protection officer: GDPR representative We have designated a representative in the European Union: Disclosure of Data / Third Country Transfers RealDynamics is a US company based in California, USA and operates globally. Therefore, your personal data may be transferred to and stored outside the country in which you are located. This includes the US and other countries outside the EEA. If we process your data outside the EEA, we ensure that the legal requirements of Art. 44 et seq. GDPR for such a third country transfer are met and that your data is processed in accordance with the European data protection standard. If we use third-party tools that process your data outside the EEA, we usually use the so-called EU standard contractual clauses (SCC), and UK Addendum to EU SCC, which we conclude with the respective provider. In addition, in accordance with the requirements of the ECJ ("Schrems II"), a case-by-case risk analysis is carried out with regard to the respective third country transfer in order to ensure that your data is processed lawfully in the third country concerned and, in particular, that access to your data by state authorities is prevented. Linked Content This privacy policy applies only to this website. However, the Website may also contain external links or hyperlinks to Internet pages of other providers. They are to be distinguished from our own content. This third-party content does not originate from us, nor do we have any influence on the content of third-party sites. If you are forwarded to other pages via links within the website, please inform yourself there about the respective handling of your data. Automated Decision Making / Profiling We do not use automated decision making or profiling (an automated analysis of your personal circumstances). Do we make updates to this Privacy Policy? In short: Yes, we will update this Privacy Policy as necessary to stay compliant with relevant laws. We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information. How can you review, update or delete the data we collect from you? Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request form by clicking here. Subprocessors: RealDynamics might also use third-party subprocessors in order to provide our services: Microsoft, headquartered in Washingon state, USA: Cloud storage host for our website, platform and infrastructure. RazorPay, headquartered in Bengaluru, India: Payment provider/infrastructure.